Customer satisfaction audits


Service

Experience has taught us that only PRESENTIAL surveys provide the quantity and QUALITY of information necessary to be able to implement a professional and efficient CONTROL system that can be APPLIED to the management of departments and services.. Electronic systems are an aid to information, but insufficient for these purposes.
With the delivery of questionnaires to the clients themselves within the hotel, a complete and professional collection of information is carried out, essential for an unquestionable evaluation of the services.
The results are presented within a few hours to the hotel staff in a personalized way using different communication channels, in addition to being immediately available on our online platform and in the PERSONALIZED APP of each director.
Speed, along with complete and selective information reported on our online platform, makes possible a more rapid and useful, allowing more efficient corrective measures, based on recovering dissatisfied customers.
Our hostesses and our technical team, work together in sync with the newest technology, making possible for all managers in your organization to have faster, real, and useful information available.